Shipping & Return
- Free Shipping: Available for orders over R$569 to to most countries.
- Standard Shipping Fee: R$49 for the most countries.
- Processing Time: In-stock items are processed within 1-2 business days. Pre-order items are processed within the estimated time plus an additional 1-2 business days.
- Delivery Time: 10-30 business days, depending on destination.
- Duties and Taxes: The customer is responsible for any duties and taxes.
- Returns: Eligible for returns within 30 days if unused, with tags and packaging intact (excluding final sale items).
- Return Process: For return instructions, contact cs_br@jwpei.com
- Visit our shipping and returns pages for full details.